Refund policy

πŸ” Returns

We accept returns under the following conditions:

  • Items must be returned within 7 days of delivery

  • Products must be unused, unworn, and in original condition

  • All original tags and packaging must be intact

❌ Non-returnable items:

  • Items on sale or discount (optional – you can change this)

  • Worn or used products

  • Damaged items not reported within 24 hours of delivery

πŸ’Έ Refunds

Once we receive and inspect your return:

  • You will be notified about approval/rejection

  • If approved, refund will be processed within 5–7 business days

  • Refund will be credited to your original payment method

πŸ”„ Exchange Policy

We offer exchanges for:

  • Size issues

  • Defective or damaged products

You can request an exchange within 7 days of delivery.

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🚚 Return Shipping

  • Customers may need to bear return shipping charges (50 rupees)

  • Shipping charges are non-refundable

⚠️ Damaged or Wrong Product

If you receive a damaged or incorrect item:

  • Contact us within 24 hours of delivery

  • Share clear photos/videos as proof

We will arrange a replacement or full refund.

πŸ“© Contact Us

For returns or refund requests, contact us:

  • Email: info@mukaprivatelimited.com

  • Phone: +91 8168916179

πŸ“Œ Important Notes

  • Refunds may take additional time depending on your bank

  • We reserve the right to refuse returns that do not meet our policy